Informativa sulle spedizioni

Notification before purchase

Any changes with NAME, PHONE NUMBER, ADDRESS should be updated by contacting us. Please double confirm that all details are correct upon checkout.

Customers will receive an email about payment of product, and shipping fees if there are shipping fees. (Please allow 3-5days for tracking number to update in a specific shipping provider company once receive tracking information.)

It will normally take 5-10 days for every order. Mode of shipment will be chosen automatically unless have special request from customer. The default shipping method will be air Shipment.

International Shipping

We can ship to every country around the world.

Contact Us

Go to your order history and select the item. Discuss the issue with us and see possible solutions.

You can always find us through support@acosoundhearingaid.com or by contacting our customer service.

Shipping information

USA: DHL/FedEx/EMS/Other Premium Courier-Tracked Shipping

the time frame of order delivery is divided into two parts:

processing time:1-3 days

shipping time: 5-14 days

shipping methods: worldwide shipping 

shipping fee: $15 for the order price under $250, freeshipping for the order price above $250

Note: Affected by Covid-19, there will be some delay in the delivery

Get Money Back in 15 Days

We will return your money in 15 days, however; if it's not resolved, you can contact support@acosoundhearingaid.com or contact our customer service to reach us.

Fast

A refund will be made to you once we confirm receipt of your returned parcel which meets the conditions for reimbursement.